photo de profil d'un membre

Alvaro Villar Lopez

Alvaro Villar CV

35 years - CIUDAD DE MEXICO (01080) Mexico - alvaro.villar.lopez@gmail.com - +5215560795273

Professional situation

Looking for a job

Professional aspiration

Position
Operations Manager
Experience
From 2 to 5 years
Desired salary
Between 25 kCHF and 35kCHF
Type of contract
Full-time job
Functions
- Manager / Co-manager
- Executive assistant
- Administrator
Sectors
- Casino
- Non-specified
- Non-specified

Summary

I am a Hospitality Management executive with previous psychology studies. I consider myself a responsible, ambitious, committed and self-motivated person looking for new challenges to add value to the performance of my career.

Professional experiences

Project manager / manager on duty

STARWOOD - ST. REGIS , Ciudad de mexico - Full-time job

From April 2015 to Today

• Work independently with the General Manager to perform individual tasks related to any issue with engineering, Quality, design and decorating, marketing, distribution, reservation management, or IT development.
• Integrating new projects into the hotel's operational, finance, marketing and engineering departments.
• In charge of Sustainability Committee and Social Responsibility.
• Follow up for corporate office approvals.

Residences coordinator/manager on duty

STARWOOD - ST. REGIS , Ciudad de mexico - Full-time job

From May 2014 to April 2015

• Consistently implementation of high standards and procedures in The Residences.
• Operating within the constraints of the condominium budget and providing timely reporting of financial performance and projections to the Executive Committee.
• Liaison to the owners shared services Directors (Loss Prevention, Human Resources, Accounting, Engineering and Rooms Division)
• Active participation with New Service Culture Training.
• Responsible of the Sustainable Committee.
• Oversight of the physical plant with attention to protection of the investment and plans to increase its value through superior care.

Front desk agent

THE RITZ CARLTON , Dubai - Internship

From June 2012 to December 2012

• Provide administrative, reception and program support to management and staff.
• Attention to type of guest needs (Groups, VIP, Guest Folios).
• Upselling and cross selling at any opportunity.
Achievements:
• Best Enrollments Winner October 2012, The Ritz Carlton Middle East Area.
• 2nd Position Reward in Upselling, The Ritz Carlton DIFC

Manager on duty

KEMPINSKI , Suzhou - Internship

From June 2011 to December 2011

• Maximize Hotel Revenue by controlling room inventory, group blocking, upselling and cross-selling.
• Responsible for Training Programs for the LQA (Leading Quality Assurance).
• Recruitment and performance of direct and indirect subordinates in Front Desk.
• Oversee daily operations (Front Desk, Concierge, VIP Club Lounge, Audits, and PBX).

Degree

Les Roches Marbella – Hotel Management Diploma – 2010

Skills

Rooms Division
Rooms, Problem solving, Organized, Flexible, Adatable, Ambitious