photo de profil d'un membre

Asya Tokman

Asya Tokman

29 years - Jerusalem Israel - asya.tokman1@gmail.com - 054-545-1830

Professional situation

Looking for a job

Professional aspiration

Position
Rooms Division/HR/Sales & Marketing
Experience
From 2 to 5 years
Desired salary
Less than 25 kCHF
Type of contract
Full-time job
Mobility
- unimportant
Functions
- Hotel/ Restaurant Manager
- Training officer or consultant
- Human Resources Consultant
Sectors
- Casino
- F&B
- Not specified

Summary

Having worked in 4 countries across 2 continents, my working experience has taught me that my passion is for people, assisting people to create wonderful memories and want to return and enjoy the same wonderful experience again. As a management trainee I used to work closely with the management team, participating in daily meetings and morning briefings. I have positive attitude and capability to work with people from different countries.I also enjoy meeting new people and consider myself to be culturally aware. My experience in USA, China, Thailand and Israel has allowed me to increase my problem solving abilities, positive attitude and capability to responde positively to challenge and pressure.

Professional experiences

Senior international group coordinator for incoming tourism specializing in pilgrim travelling

Keshet Journeys , Jerusalem

From March 2018 to Today

International travel councellor

Noah Tours LTD, Israel , Neve ilan - Full-time job

From October 2016 to December 2017

- Selling travel products and tour packages;
- Arranging flights, insurance and accommodation
- Using a booking system to secure holidays
- Collecting and processing payments
- Advising clients on travel arrangements, e.g. visas and passports
- Sales & Marketing
- Dealing with special requests

Management trainee rooms division

CENTARA GRAND BEACH RESORT & VILLAS , Koh samui - Temporary contract

From June 2013 to December 2013

- Successfully Supported Daily Reception Operations: Check-in/Check-out
- Worked closely with Sales & Marketing Manager
- Increased Occupancy Level by Helping S&M Department to Get Contracts with Russian Tour Agencies
- Worked Closely with Guests Relations Manager
- Learned the System EPITOME
- Effectively Handled Guests' Special Requests
- Had Training in HK Department
- Supported Daily Operations in the Club Lounge

Management trainee rooms division department

MILLENNIUM HOTELS & RESORTS , Xiamen - Temporary contract

From June 2012 to December 2012

- Successfully Finished Management Training in Front Office Department with Training in OPERA
- Effectively Supervised Executive Club Lounge
- Was a Good Sales Person who Promoted the Company Image and Businesses
- Check-in/check-out Procedures
- Worked with VIPs
- Answered on Guest’s Comments on www.tripadvisor.com,
- Handled Speical Requests
- Done Up-Selling and Reservations

Management trainee food & beverage department

IHG - INTERCONTINENTAL HOTELS GROUP , Shanghai - Temporary contract

From June 2011 to December 2011

- Communicated Effectively with Guests, Colleagues to Promote the SML Restaurant and D7 Bar
- Managed and Supervised the Team of 20 People
- Trained and Efeectively Developed the Staff Service Skills, English Teaching
- Provided Assistance to Colleges within Company and Amongst Other Departments in the Performance of Tasks to Foster Team Work and Success for the Restaurant
- Handled Guest Comments and Complaints
- Arranged cleaning schedules
- Made Restaurant Reservations
- Successfully Developed Promotion Packages

Housekeeper

Reef Ocean Resort , Vero beach - Temporary contract

From June 2009 to August 2009

- Cleaned All Areas of the Resort
- Effectively Maintained High Standards of Cleanliness
- Organized Work Schedule from the Room Status List, Arrivals and Departures
- Checked all Appliances in Rooms are in Working Order
- Carefully Observeed and Reported Damage of Hotel Property
- Followed all Company Safety and Security Procedures

Housekeeper

Reef Ocean Resort , Vero beach - Temporary contract

From June 2008 to August 2008

- Cleaned All Areas of the Resort
- Effectively Maintained High Standards of Cleanliness
- Organized Work Schedule from the Room Status List, Arrivals and Departures
- Checked all Appliances in Rooms are in Working Order
- Carefully Observeed and Reported Damage of Hotel Property
- Followed all Company Safety and Security Procedures

Degree

Les Roches Bluche – Bachelor of Business Administration & Master of Business Administration – 2015

Languages

Anglais - Fluent

Chinois - Notion

Russe - Native language

Hébreu - Notion

Skills

Adapt quickly to guests' needs
Proven time management expertise
Team leadership
positive attitude
Adapt easily
Creative thinking skills
Quilck learning skills
Patience

Hobbies

  • Theatre.Hotel Development. Swimming. Music. Travelling. Countries visited for more than a month: Switzerland
  • Lithuania
  • Hungary
  • Poland
  • Israel
  • United States of America
  • England
  • P.R. China
  • Thailand.