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Jose David Lorrio

Jose David Lorrio CV

jose.david.lorrio@hotmail.com

Summary

Postgraduate in International Hotel Management and Graduated in double degree in Law and Business Administration. Currently finishing an internship at the Intercontinental Stephen F. Austin in Austin (Texas) as a front desk agent and housekeeping supervisor. I am looking for a position that let me keep improving on my understanding of the Hospitality industry.

Professional experiences

Front office and housekeeping supervisor

INTERCONTINENTAL STEPHEN F. AUSTIN HOTEL , Austin

From May 2016 to May 2017

Activities performed as Front desk agent:
•Arrange pre arrival request of guests
•To greet guests on arrival at the hotel and conduct check-in and registration procedures
•Developing Front desk reports
•Communicating with all the departments within the hotel
•Welcoming and recognition of VIP guest
•To handle guests complaints, inquiries and initiate appropriate action and follow up

Activities performed as Housekeeping supervisor:
•Supervising and participating in daily activities within housekeeping department
•Performing all activities in ways that are consistent
•Forecasting needed staff for following days
•Preparing reports due to a proper development of the housekeepers activity
•Checking and equipping rooms according to VIP list and special request
•Keeping the Executive Housekeeper informed and up to date
•Ensuring all the staff within the department is applying hotel regulations
•Coordinates work activities among departments

Assistant to the exportation manager, internship

Sodilac France(Paris) , Levallois-perret

From July 2014 to October 2014

Additional training

Double degree in Law and Business Administration

Universidad de Alcala

2010 à 2015

Degree

Les Roches Marbella – 2017

Languages

Anglais - Fluent

Espagnol - Native language

Français - Notion