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Ketevan Nadareishvili

Ketevan Nadareishvili

34 years - Tbilisi (1200) Georgia - keti.nadareishvili@hotmail.com - 995 599 889979

Professional situation

Looking for a job

Professional aspiration

Position
Sales Director
Experience
More than 10 years
Desired salary
Between 25 kCHF and 35kCHF
Type of contract
Full-time job
Functions
- Sales Director
- Administrator
- Executive assistant
Sectors
- Hotels
- Cruise Lines
- Travel / Tourism / Transportation

Summary

‘Quality performance starts with a positive attitude’ -Jeffrey Gitomer

PERSONAL STATEMENT
An experienced and talented Sales Director who has the motivation and right skill sets needed to a challenging position of Sales Director in Hospitality Business. I am highly organized, result oriented, reliable, productive, hardworking, ambitious, driven and possess the capability to develop maximum sales and profitability. Having superb communication skills I am able to build a profitable relationship with customers and key decision makers. I am passionate about driving growth and business building.

Professional experiences

Sales director

Crowne Plaza Borjomi , Borjomi - Full-time job

From January 2017 to Today

Developing a growth strategy focused on financial gain and customer satisfaction
Leading and developing Sales Team (5 people) to ensure achieving companies’ budget figures in occupancy and revenue
Implementing all the IHG Sales & Marketing tools as well as Revenue management tools
Developing companies’ budget
Conducting research to identify new markets and customer needs
Promoting the company’s products/services addressing or predicting clients ‘objectives Keeping records of sales, revenue, marketing, etc.
Build long-term relationships with new and existing customers
Analyzing markets/trends, coordinating all activities to maintain and increase revenue through added business volume
Managing key accounts
Overseeing the selling and servicing of group business
Monitoring competitor activities
Maintaining close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support
Organizing and attending major sales/PR related functions within the hotel
Actively working at developing the staff and identifying high potentials
Ensure training needs analysis of the departmental staff is carried out and training programs are designed and implemented to meet needs
Creating and implementing special programs to achieve greater productivity

Training in sales and revenue

CRDC , Tbilisi - Others

From September 2019 to Today

Training in Sales and Revenue for Hoteliers.

Sales manager

Crowne Plaza Borjomi , Borjomi - Full-time job

From January 2015 to December 2016

Create sales strategy of the Hotel
Organizing sales duties for the department
Developing a growth strategy focused on financial gain and customer satisfaction
Conducting research to identify new markets and customer needs

Group and convention coordinator

Sheraton Grand Tbilisi Metechi Palace Hotel , Tbilisi - Full-time job

From June 2008 to January 2015

Responsible and engaged in sales and promotion of the hotel
Set up group contracts and room blocks
Plan new promotions and initiatives and contribute to business development
Responding to complaints from customers and give after-sales support when requested
Handle the processing of all orders with accuracy and timeliness
Assist in marketing and sales efforts;

Actively involved in Hotel closing procedure

Front office supervisor and training coordinator

Sheraton Grand Tbilisi Metechi Palace Hotel , Tbilisi - Full-time job

From January 2007 to May 2008

Responsible for supervising Front Office Team to ensure efficient and smooth operation for producing excellent feedback and guest satisfaction.
Supervise daily shift process make sure all team members adhere to standard operating producers.
Resolve customers’ issues and complains.
Train Front Office team in Brand Standards and daily duties to ensure outstanding customer care at all times.

Front office agent

Sheraton Grand Tbilisi Metechi Palace Hotel , Tbilisi - Full-time job

From May 2006 to December 2006

Responsible to greet and welcome the guests
Carefully listen to the needs of the guests and to attend to their special needs
To keep a track of the accommodation and ensure that the hotel registration procedures are carried out properly
To promote the products and services of the hotel

Additionals trainings

Bachelor

Tbilisi State University - Business Administration

2002 à 2006

4 years training (4 month per year) in different departments of the Sheraton Metechi Palace Hotel:
- 2003 – House Keeping, Laundry, Stewarding Departments
- 2004 – F&B Department (Restaurant, Bar and Banqueting)
- 2005 – Front Office
- 2006 – Administration

Postgraduate Diploma

Les Roches Marbella - Postgraduate Executive Diploma in International Hotel Management

2018 à 2019

Degree

Les Roches Marbella – Postgraduate Diploma in International Hotel Management – 2019

Skills

English
Georgian
Russian Language

Hobbies

  • Running
  • Hiking
  • Art
  • Literature
  • Philosophy