photo de profil d'un membre

Pedro Almeida

34 years - London (SW6 4PA) United Kingdom - 07498 231157

Summary

Helping Digital Marketers achieve and surpass their business goals by building strong, lasting relationships and developing and implementing innovative strategies for campaign success and business growth

Professional experiences

Senior customer success manager

Intelligent Reach

From February 2019 to Today

Responsible for the data acquisition of Intelligent Reach merchants across all markets using in-house tools and 3rd party applications.

- Onboarding new merchants
- Proactive management of merchant’s data and digital performance
- Assessment of technical support issues
management of issue resolution
- Prioritisation of central resources to resolve matters in an efficient manner.

Client account manager

KELKOO GROUP

From January 2018 to Today

- Developing new business in the US market
- Managing a large pipeline of accounts that include the country’s top e-commerce brands
- Preparation of pre-sales data for admin/finance purposes as well as liaising with the finance team
- Liaising with the technical department for the technical implementation of the customer as per their specifications and needs
- Monitoring and Optimisation of customer eCommerce campaigns according to specific needs (CPC optimisation, feed optimisation, renegotiations, upselling, reporting and administration)

Degree

Les Roches Bluche – Master of Business Administration (MBA) – 2014