photo de profil d'un membre

Stefano Pauluzzi

Mr Stefano Pauluzzi

stefano4it@hotmail.com

Summary

I am currently seeking a new challenge to further develop my knowledge and skill set within the hospitality industry in order to move on in my career with passion and motivation.

Through my experiences, I have become able to take ownership of multiple situations and to adapt to challenging environments on a daily basis. I have always been motivated by the desire to deliver a memorable guest experience and I am without a doubt convinced that I thrive under situations that allow me to interact with guests, resolving guests' issues and handling complaints.

I am eager to consider an opportunity which allows me to grow.

Professional experience

Front office agent

InterContinental Hotels & Resorts

From October 2014 to Today

- In the frame of a very challenging working environment characterized by an on-going renovation and a steady high occupancy, I am currently working as a Front Office Agent.
- Within the top 3 performers
- Reservations Agent Trainee
- Income Auditor Trainee

Degree

Les Roches Marbella – Postgraduate in International Hotel Management – 2013