Frequently Asked Questions

Frequently Asked Questions

What is the Les Roches Alumni network?

The Les Roches Alumni network consists of a community of 10,000+ alumni. Its goal is to nurture the Les Roches Spirit and support all Les Roches Alumni worldwide during their professional and personal lives. Les Roches Alumni are represented in 60+ countries worldwide by local communities or “Chapters”. Each Chapter has a Chapter one or more Chapter Ambassadors who are responsible to animate and support the local Les Roches community. The Chapters are supervised by the LRA Committee, which is elected by the Alumni every three years.

How can I be part of the Les Roches Alumni network and how do I stay connected?

If you have graduated from Les Roches, or if you have reached your last semester of your curriculum at Les Roches, you are automatically a Les Roches Alumni. As such, you normally have an account on the Les Roches Alumni Platform that was automatically generated; an activation link was emailed to you at the last email address we have on file. If you don’t know how to access your account, please read the below I have difficulties to connect question.

Aside from the Alumni platform, we encourage you to stay connected on social media. The Les Roches Alumni Network Facebook group has over 4,500 active members and there are many Facebook groups dedicated to local Les Roches communities. You may also want to connect with our LinkedIn profile.

I have difficulties connecting to the Les Roches Alumni Platform or I have lost my credentials

If you can’t connect to your personal account on this platform, it is for one of the below reasons:

General Login / SignUp Issues

A majority of user issues relating to signup can be resolved by following these steps.

Signup Alumni FAQ

Invitation Email Link Expired

If a user receives an invitation to join, the email contains a one-time link they can click to set their password, continue the registration and any associated approval logic defined.

If the user clicks the link and then later clicks the link again, it will generate a "This link has already been used" message and will resend the user another unique link via email.

The link sent to the user pre-fills the user email address and cannot be edited until after they have joined the platform and choose to add/edit their email preferences. This system is in place to ensure invitation links are not circulated to multiple users.

I need to reset my password.

User can click SignUp/SignIn and the link "Forgot Password" appears under the username.

I cannot remember my login name.

A users login name is their email address, if they cannot remember their login email address, they can visit "Reset Password" and enter any of their email addresses. The email that does have an account associated with it will receive an email from the system with a link to reset the password.

I signed up twice.

For users who have signed up twice using two different emails (the system will not allow two accounts with the same email) they can request a records merge once logged into the application. The user must define which account is the primary and which account is being merged into the primary.

I spelled my name wrong.

Once users have been accepted into the application they can adjust their name directly in their profile preferences.

I need to change my email address.

Once users have been accepted into the application they can adjust their email directly in their profile preferences.

If you have an account but have lost the email address associated with it

If you lost your email address, please click here to create a new account. 

How can I receive emails about the Les Roches Alumni network activities? (events, jobs, …)

If you have a personal account on this platform, you need to authorize us to send you emails by adjusting your contact preferences within your profile. By default, GDPR legislation forbids us to send you email campaigns without your explicit consent.

How can I organize an event for alumni / promote an event to alumni?

You can contact us on alumni@lesroches.edu, please send the full details of your event including a high-resolution image. Your request will be reviewed within 24 hours. Once approved, it will be published on the events page to all relevant alumni.

How can I promote career opportunities to Les Roches Alumni?

From January 2020 you will be able to post a job to the network. Until then please send any job opportunities to alumni@lesroches.edu

I need a copy of my degree/transcripts or other school certifications

Please request your copy of academic documents using this form. You will receive a feedback from our Registrar Office very soon. We should stipulate a time frame here to manage expectations

I am looking for a new career opportunity or career support

The Les Roches Alumni Team can support you by directing you towards dedicated job boards. Besides, it can assist you in connecting with an alum or a recruiter from a specific company, provided you have a clear plan of where you would like to apply. You can read the below recommendations and send a career support request to the Les Roches Alumni Team using this form.

Job boards

All vacancies specifically addressed to Les Roches by our business partners can be found in our careers section using your user login. We also advise you to browse all relevant job boards (LinkedIn, Hosco, Indeed, …).

Social Media groups

If you already have an idea about the opportunity you are looking for (location, industry, position type and/or company), don’t hesitate to call your fellow alumni for tips and support on dedicated social media groups. In particular, you should request membership at the most active Facebook group Les Roches Alumni Network, which has over 4,500 members constantly exchanging career insights, opportunities and other tips. As an alum, your request will be approved very soon. Similarly, you should ask for fellow alumni help on the Facebook groups for alumni in your current/target country (e.g. “Les Roches Alumni in Paris”). You can also request to join our LinkedIn Group.

Introducing you to specific alumni or recruiters

If you have a precise idea about your ideal position, and if you are able to specify your top preferences in terms of locations, companies and positions/job functions, the Les Roches Alumni Team may offer to introduce you to connections (alumni or recruiters) working at your target companies. This depends on the preferences of the targeted connections, as well as on other parameters. You can request the Les Roches Alumni Team to look for connections in specific companies using this form.

I am moving to a new city/country. Can the local alumni community offer support?

Yes, absolutely. We recommend you contact the Chapter Ambassador of your new city/country. You can access the list of all alumni Chapters worldwide on our groups page. We also recommend that you reach out to your fellow alumni for tips and support via the Facebook group dedicated to Les Roches alumni in your new city/country (e.g. “Les Roches alumni in Paris”). If this is not working, you may also reach out to the Les Roches Alumni Facebook group.

I would like to promote my company or a project to the Les Roches Alumni network

Les Roches encourages all alumni to promote their ventures and projects. You can read the below recommendations and send us a request to promote your project using this form.

Promote your project on Les Roches social media

We encourage you to post articles about your project (e.g. company website, press article) on LinkedIn and Facebook typing the hashtags #LesRoches, #LesRochesspirit and/or #LesRochesalumni. If you have press/online magazine articles featuring your project, you can request us to post it using the form.

Promote your project by offering special deals to fellow alumni

A great way to promote your company or project is by offering advantages, deals, discounts or other benefits to fellow Les Roches alumni. If you think this is of interest, please contact us on alumni@lesroches.edu.

Request to be interviewed by the Les Roches Alumni Team

Are you an entrepreneur? A business leader? Or do you simply wish to share your personal story? Then, you may indicate your interest to be interviewed by the Les Roches Alumni Team by filling out the form and checking the “I’d like to promote my project” option.

Present your project to Les Roches students during a class

Can your project/company relate to a class taught at Les Roches? Then, you can request to give Les Roches students a presentation during an on-campus lecture or a webinar. Simply fill out the form. Please note that the presentation must bring a pedagogical added value to students and cannot only serve to promote your business.

Hire Les Roches students, interns or alumni

Do you need interns? Beta-testers to test your new apps? Trainees to perform a market research survey? Then, we are happy to help you find the right profile. Depending on the mission, you may be able to hire students with no financial cost, e.g. by offering them an applied business project – a project integrated to their curriculum. Simply indicate your requirements in this the form

I would like to contact a fellow alumni, but I don’t have his/her contact details

Using your user login, you can search alumni and registered recruiters in our directory filtering them by keywords and other criteria (e.g. location). Please note that you will only see the profiles of those users who consented to appear in the directory

I would like to share my story with Les Roches Alumni or give an interview

Are you an entrepreneur? A business leader? Or do you simply wish to share your personal story? Then, you may indicate your interest to be interviewed by the Les Roches Alumni Team by filling out this form and checking the “I’d like to promote my project” option.